Vulgaire
Canada
Reviews (2)
Slow, expensive even with their "lower rates", doesn't show prices in batch mode, you have to choose a service before and go back to change service if price isn't good. There's better alternatives. Dear Vulgaire, Thank you for your recent feedback regarding your experience with Machool. We appreciate your honesty and are actively working to address your concerns to improve our service. Your input is invaluable to us, and we're committed to making necessary improvements. Sincerely, Machool Team
Like another review, we have problems where EXPO adds variants by itself at a lower price (we don't know where it can take these prices because they don't exist) and we lost money on many sales because of it. I would recommend trying something else... We tried deleting but it put new ones on different products "at any given time" when it feels like it.
Developer reply ·
Hi Vulgaire Store, We're so sorry to hear about your recent experience with the EXPO app. We take all feedback seriously, and we appreciate you taking the time to share your concerns with us. We've also received your support ticket via our live chat box on the SeedGrow website. And as a solution, I suggest enabling the Checkout API option to use the alternative checkout method on your Shopify store. You mentioned another similar issue, but they are all different. The other issue is just a new theme's conflict, where it didn't pick up the extra fee. And in your case, your issue can be fixed by using the Checkout API method, as suggested above. We do hope it will work for you. Please don't hesitate to contact us again if you have any further questions or concerns. Sincerely, SeedGrow Support Team
