Purple Rose Supply
United States
Reviews (5)
The app itself is okay but there is no customer support to be found. Reached out several times over days because the upsells were sending customers to error loading pages. Still haven't heard back from them. A shame because the app features would be great if they worked.
Developer reply ·
Hello 👋🏻 Samantha, I hope you are doing well! ➝ I have checked the email inbox for our support account and found your 3 emails there. Guess what? Each email is replied to on the same day when received your email. Please refer to the below screenshots: - https://prnt.sc/Z2KF134oEL_Q - https://prnt.sc/A_Q0mRd9LoXQ ➝ Today, we received another email from you and it's also been replied to by our support team. Please check the below screenshot for your reference. - https://prnt.sc/CIx21BltAFWD ➝ I request you to check your SPAM folder if the email isn't fallen into your inbox.
Great app! Pretty easy to use and what is not as easy, their support team tries their best to resolve any issues. Very helpful team
Developer reply ·
Hey team at Purple Rose Supply, Thank you very much for your feedback! We appreciate your time and the kind words you shared with us. You are motivating us to be better and improve our service and app further. We wish you prosperity in your business and we hope that our partnership will be fruitful. ❤ Have a great day! ✨
Very helpful support! Had an issue with our add to cart being directed to our cart page instead of our slide cart and they quickly resolved this issue for us. We also wanted a custom feature that would auto select product variations and they got that for us within a week :) Very happy!
Extremely helpful support team! Wanted to be able to have the rewards module be geo targeted and they were able to add the code into my theme to accomplish this. Very happy!
Developer reply ·
Hey Purple Rose Supply, Thanks so much for the kind words! We're thrilled to know we were able to get Slide Cart working for your store :) All the best, Richard Customer Success
