neptuneTV.com

Our Neptune brand is everything to us. When we heard from our customers they wanted complete “Piece of Mind” Warranties, we carefully researched all the leaders in aftermarket warranties to find a company who shared our company values of complete customer satisfaction. Although, we had a false start with one of their competitors, Rick Albuck and the SureBright Team eventually won over our business and we have never looked back. What is ironic, is that during the initial onboarding of the first company, I consistently received “check ins” by Rick to see how our experience was going. Finally, several months later, our onboarding with the first coming was still stalled with back and forth. It was only then we pulled the plug and moved forward with SureBright. Everything from the onboarding, training, billing and support has been exemplary. If you are making vendor, distributor or retailer making a warranty decision and want true peace of mind, let me cut to the chase… Choose SureBright! They are now an extension of our 5 Star Rated Neptune Outdoor TVs. Feel free to visit our site at www.neptunetv.com to see how their extend warranties were seamlessly integrated into the Shopify experience!

Helpful and answered all the questions

So far very good. Support was very quick and worked on the major issues right away.