Cordolário

Great tool. Integrates Whatsapp, Instagram DM and Comments, Facebook Messenger and Comment, and email. The shopify integration is extremely complete, looks like the best tool out there. My suggestions for development: 1) the chatbot only works for the integrated chat tool, so I had to create some clunky automations to mimic a chatbot for the channels (we don't use chat here, just mostly whatsapp and instagram); 2) the tool allows for merging conversations for a same person accross channels pretty easily but it's entirely manual and my sales people never did it; 3) number 2 is problematic because whatsapp numbers are odd (outbound messages need to have 13 digits, but inbound messages always come in 12 digits, which means if the client makes a purchase in the site and then sends a whatsapp message it's not going to be automatically recognized); and lastly 4) UX could be improved.

Hey this app was a pleasant surprise. The build-your-own-bundle UX is pretty cool and very customizable, and I really like the experience. I missed the ability to translate one of the labels, contacted support through livechat, and Surya's response was zero-bull and direct: "gimme a couple hours". Couple hours later that was added to the app. So that's pretty cool.

Was using the free version just for the widget, but recently some clients came to us saying they have been receiving unsolicited whatsapp messages in english (our store is in portuguese). Turns out this app launched new features and turned them on by default, which also means they charged us $64,32 and sent over 800 whatsapp messages to our clients in a foreign language. VERY upset with this. I want my money back. This was the most problematic thing that happened, but once they did an update which behaved badly with other apps and broke our site. And another time I was testing our sales funnel and discovered they had inserted an optin checkbox for whatsapp messages on product pages. The features are interesting and they have been developing a lot of new features. Would be great, but the transparency on what is actually being published to our store (and charged) is very bad.

My store uses a lot of line item properties, and the exporting capabilities are just perfect. Also the interface is great, super light weight and runs smoothly even on my 3rd-world-country laptop. I also wanted to personalize dates from order creation to order payment, clicked the chat button and had the thing done in like 2 minutes or something. I wish I knew about this app before and will be following this developer for whatever he does here.