Tiny Bloom
Saudi Arabia
Reviews (8)
I’ve had a frustrating experience using the Kaching Bundles app while setting up product bundles. The main issue is that bundle grouping isn’t properly isolated. Instead of grouping only the specific products included in a bundle deal, unrelated products can sometimes get pulled into the same grouped view. This also causes discounts to appear merged, which makes the cart experience confusing and hard for customers to understand. After contacting support, I was informed that this is currently the only available option for how bundle grouping works. In other words, there is no way to restrict grouping strictly to the exact products selected for a given bundle. This is a significant limitation for standard bundle functionality, where bundled products are expected to be clearly grouped together within the same section, separate from unrelated items. I hope this is improved in future updates. For now I switching to another bundle app
We use the app primarily for pre order, and it has consistently performed exactly as expected. It’s definitely been a worthwhile investment for us. I’d also like to highlight their excellent and responsive customer support .. whenever we’ve encountered an issue, the team has been quick to assist and resolve it efficiently
Developer reply ·
Thank you so much for your wonderful review! 😊 We’re really happy to hear that the preorder feature has been working smoothly for your store and that the app has been a valuable investment for you. It also means a lot to know that our support team has been able to assist you quickly whenever needed. We always strive to provide fast and efficient support, so your kind words truly make our day. Wishing you continued success with your store! Momna / Technical Support Specialist
Great app overall. All you would need from a badge app. Support is responsive and helpful
Great app and even better customer support. The team was very responsive and helped me quickly with the setup and a small issue I had on my store. They solved it faster than I expected. Highly recommend this app if you need a reliable currency converter
Developer reply ·
Thank you so much for your wonderful feedback! We’re delighted to hear that you found the app reliable and that our support team was able to assist you quickly with your setup and store issue. Your recommendation means a lot to us, and we’re thrilled that BUCKS has been helpful for your business. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team
Useful app, responsive and helpful customer service
I’ve been testing out a few bundle apps until I found Kaching Bundles and the app works great.. it's most aesthetic one if you care about your UX, but what really stood out was their customer support. I had a very specific niche issue and Erikas went above and beyond to help me solve it quickly. Really impressed with the level of care and support .. highly recommend!
Useful and easy to use app. Responsive and helpful support team
Developer reply ·
Thank you very much for your review, we really appreciate your support 😊
