Innovet Pet

The entire Loop Team has exceeded our expectations, from the onboarding/migration team to our Success Manager, Ayush. They have made the process of switching subscription providers as smooth as possible. Since moving over to Loop, they have helped us out with retaining customers and acquiring new subscription customers. Great team, great product. Highly recommend.

Overall great experience, it offers most things you'd be looking for when setting up a loyalty and rewards program. Customer service is great and quick to reply. Shoutout to Uri for the tremendous help he's been!

The Alia App has revolutionized how we engage with customers on our Shopify store. It's more than just a discount pop-up; it's an interactive learning tool that educates customers about our products through lessons and quizzes. This innovative approach keeps customers engaged and significantly reduces our bounce rate. What's impressive is the shift in customer behavior - where it once took 10-16 visits for a conversion, with Alia, we're seeing conversions on the first or second visit. The support from the Alia team, especially Shaan, has been phenomenal. Their willingness to listen to feedback and provide tailored solutions has greatly enhanced our experience with the app. Overall, Alia is not just a discount tool; it's a comprehensive solution that has transformed our customer engagement and conversion strategy. It's an essential addition for any Shopify store looking to elevate its customer experience and boost sales.