laboratorydeal

Hi, I'm not sure from your review exactly what the issue could be. Try sending us a support ticket at https://support.google.com/merchants/contact/shopify_3p_support_app

Hi, We’re sorry to hear you didn’t have a positive experience with the app. We completely understand that every merchant hopes for quick results. However, we would like to clarify for anyone reading this: SEO fundamentally requires setup, optimization, and ongoing effort. There’s no SEO app — including ours — that can bring in immediate traffic without completing essential setup steps and content improvements. In your case, our team had several support sessions to guide you through setting up features and fixing SEO issues. However, the setup was never fully completed — it was paused midway because it was perceived as too time-consuming. Without proper setup and consistency, it’s simply not possible to expect meaningful SEO results, no matter which tool is used. Additionally, I personally reached out to you, pointed out critical issues on your store such as duplicate h1 tags, missing meta tags, and poor page speed performance, and offered to work with you to improve them. Unfortunately, the necessary steps were not followed through. We’re always here to support merchants who are committed to building real, sustainable SEO results — because SEO is not magic; it requires proper setup and continuous collaboration. Wishing you all the best with your future endeavors. Best regards, Esther

Hello,laboratorydeal, Thank you for your feedback! We're glad you're satisfied with our service. If you need any further assistance, feel free to let us know.

Hello there, thank you so much for your review! :) We are very glad to know that you're satisfied with our services :) Please do not hesitate to reach out anytime if you have any concerns in the future :) All the best, Giraffly Team

This is a completely unfair review from the team at laboratorydeal.com. We called them multiple times and also emailed them to explain how it works - but no response from them. We have multiple options for setting HSN codes and hundreds of Shopify merchants are using the app without any issues. We just wished that the team from laboratorydeal was a bit more understanding and not write this misguiding review. Updates: After 7 days, we still have not got any response even after trying to reach them multiple times.