EldoradoTools
United States
Reviews (3)
I have high expectations and the app works as advertised. That's great and all but it's also what I'm paying for. What's really awesome is the technical support. I like messing with CSS, layouts, all that. Sometimes I get stuck and when that happens, they seem to always be available to answer my questions. Sometimes, they need to dig deep and even do a little research but that doesn't stop them because they aren't lazy. Jason in particular has helped me out a few times and I really appreciate it. Kudos!
Manoj was amazing! First, I missed my appointment due to an error on my end and he stayed late to help me half hour past the time. It was very professional and I appreciate it! We were able to solve my issue and only 10 minutes and I was very impressed with how concise and knowledgeable he was.
Developer reply ·
Hey David. Thank you so much for leaving such a fantastic review of our app! We greatly appreciate your feedback and are thrilled to hear about your positive experience with our support team, particularly with Manoj. We will make sure to pass along your kind words to Manoj. Your feedback serves as motivation for our team to continue delivering exceptional support to all our valued customers. Wishing you continued satisfaction with our app and all your endeavors!
I activated a feature on the back end and it broke my cart. Not so great, but nobody's perfect. What was great is how their support team quickly responded and took care of the issue for me. Nice!
Developer reply ·
Hello there, Thank you so much for sharing your feedback with us. We're sorry to hear that one of our features caused an issue with your cart, but we're glad to know that our support team was able to respond and promptly resolve the issue for you. We are always striving to improve our services and truly appreciate your understanding. Thank you again for your business and please don't hesitate to reach out if you have any further questions or concerns. We're here to help. Warmly, Boost Team
