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BackWoodz CBD

United States

•••••••.com

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Reviews (4)

★★★★★
Shopify

Worked ok for a few weeks. Half the time the tags never loaded up and now all I get is error messages. Going to remove this app and look for better. Thank you for getting back to us and for your report. We are sorry you have experienced issues we the app. We would really appreciate it if you could give us some more information on the errors you were receiving. We checked the error logs for your store and noticed that the only logged error is in regard to setting a big value for the label sort_order field, which exceeded the maximum value allowed for this field in the database. ProductLabels & Badges is being used in thousands of stores and we have never had such a report. We would be more than happy to check every report you have and make sure everything is working properly. If you are willing to give the app another try, we would appreciate it. We would prioritize your case and make sure you receive instant support. You can also contact us via our live chat message available in the app settings. Looking forward your input :)

on Product Labels & Badges · About 2 months using the app
★★★★★
Shopify

Updated: Worst thing anyone can ever do with their time is messing with this app . They do not keep up with stock or the vendors they use. I lost about 25 hrs of time listing, fixing inaccuracies and deleting products from the lost vendors that bailed on them. Pictures don't match / look clean plus a lot do not load once added leaving you to hunt for them yourself. Descriptions on most are against FDA regulations or misleading. A lot of issues dealing with slow shipping and sending wrong products in the few orders I had. One vendor shipped whatever he wanted after sold out (hassle), One product hasn't been delivered 12 days after ordering (ridiculous). The price point and shipping on some items are a bit high. All orders have had some issue after the first one. Recently, I logged on to find 80% plus of my shop was out of stock. Over 200 items all sold out instantly. They no longer have one of the best vendors on the platform. The rest of the stuff is Canadian shipping at $10 and over a week shipping times or not my niche. Pretty much a worthless app for $19 a month. Save your time and reach to vendors individually and dodge this hassle. You temporarily paused a vendor that supplied 90% of your stock and told me you have no knowledge of when they will be available. So what are you robbing people of monthly fees for when you have nothing to sell but a few over priced pipes and wool knit hats. I won't be coming back to this period.

Developer reply ·

Hi there, Thanks for taking time to leave a review! We appreciate your feedback immensely. Apologies for the mixup. We didn't lose a vendor, thankfully. One of our vendors is in the process of moving their site to a new platform. As a result, we have temporarily paused their listings until they're ready to fulfill orders again. We're confident things will be back to normal shortly. Please feel free to reach out to our customer support team if you have any questions. Happy Selling!

on SmokeDrop · 2 months using the app
★★★★★
Shopify

Dunno yet , So asking before I ever try it gets you 3 stars...i'll change after I see changes. Thanks ...Gonna Update it to a 2 ..Now i see why you ask for reviews before using. I can do all that basic SEO work without an app. Just a teaser app to get people to pay thinking their SEO is in major need of repair. A 92 SEO score and "user accessibility:" 62 score because my page font color inst recommended..BTW no way this app brings in traffic, We're so sorry that you had unhappy experience with our app. "92 SEO score and 62 user accessibility score" are scores based on Google Lighthouse (https://www.searchmetrics.com/glossary/google-lighthouse/) with some audits, not at all of SEO. Our application is created according to the standards of Onpage-SEO (https://moz.com/learn/seo/on-page-factors) to make higher rank and earn traffic from rank. Customers can SEO manual without app but with our app customers can save a lot of their time to do optimize store for SEO. I hope you understand what my app is giving our customers.

on Fastify: SEO Onpage · 5 minutes using the app
★★★★★
Shopify

I can't say enough good things about how quick and responsive customer service is. If you need trust badges this is the app !

on Conversion Bear Trust Badges · 17 minutes using the app