Tougher Than Tom

We switched from Gorgias to Commslayer. It’s a great platform that allows us to manage our emails, chats, and social media in one place. Thanks to its AI bots, we’re able to provide support around the clock, just like a real agent would. We’re excited to see what else they have in store to continue improving the customer experience. The reporting still needs to be double-checked.

Great app. Fair price. Support is super responsive and have fixed issues related to our theme. Features are really solid and think this is a better app that many competitors because of functionality. Definitely has increased AOV and conversion rates