Scarlet Elizabeth Designs

The setup was straightforward, and the platform is very easy to use! It would be awesome to have a 'delete' option for reviews, especially for practice ones created to see how they appear on the site. Right now, you can only hide reviews, which can make the folder a little cluttered with both published and hidden reviews. When sending review requests manually, they have to be sent individually, though clients who check out from the site receive all reviews in one email. It would be great if I could send multiple reviews in a single email to customers who made in-person purchases.

I am new to Bon Loyalty, using the free plan for now because my website is still under development. The live chat help is awesome, speaking to a real person. My helper Cara has been amazing to work with and helped me setup the free plan. I am excited for my clients to use this program and hopefully it'll help my business grow.

Privy is a solid emailing app that's fairly easy to navigate, although there are times when I still find myself figuring things out. One of its standout features is the live chat support, along with the option to schedule Zoom meetings for technical assistance, which came in handy when setting up my sending domain. My experience with their tech support was excellent, especially with David S., who was incredibly patient and kind while walking me through connecting DNS records via Zoom. The email templates are easy to use, and I love that I can effortlessly integrate marketing images created in other design apps. Additionally, the ability to track who opens, clicks, or unsubscribes from my emails gives me valuable insights into client engagement.