Westcott

Very powerful and highly useful. Terrible interface and development is unnecessarily complicated as a result. Once you "muddle" through the weirdness of it (even for Shopify) it can be used productively. I do notice periodic "outages" every couple of months or so, when Flows that normally work without a problem fail to fire for a time, but they "come back" after a short time. I'm not sure that I would trust this for anything "financial" or "mission-critical" in nature but it's OK for marketing and housekeeping functions.

So far we're loving Zonos! The warehouse guys wish they could ship everything through the Zonos dashboard, our Sales department is happy with the uplift we're seeing in international markets, and the Customer Service folks really like how it all works for the customers.

Very good support. The agent communicated very well and pointed out exactly what I needed to know. He went a step further and not only explained how it works but also why it works that way.