Platinum High Performance Solutions, LLC.
United States
Reviews (3)
Amazing customer service and an excellent product that will accelerate your Shopify store. We absolutely love this app! Thank you for the great review! We really value customers like you who collaborate with us and help shape the product. Working directly with our users is how Slingshot continues to evolve, and we’re excited about the potential ahead.
This app has never worked correctly. We have tried customer support and no one seems to know what’s wrong with it. Year make model will show 15 different vehicles and products that are not related to your search. We really wanted this to work. But they blame Shopify instead of fixing the issues.
Developer reply ·
Hi, Thank you for your feedback. We're sorry to hear EasySearch didn't meet your expectations. We've never intended to blame Shopify for any issues - our references to Shopify were only about their payment system and how to cancel the subscription by removing the app. The app is designed to work based on the configured database, linking search criteria to results. So, if you experience discrepancies between in-app and native Shopify search results, this typically indicates incomplete product assignments to search criteria. Our main priorities are product quality and top-notch customer assistance. We are available 24/7 online to assist you as soon as possible, so contact us directly with more specific details about your issues. Best regards, The NexusMedia team.
