Kuppy
United States
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Reviews (3)
Updated review: Sooooo after using LOOX for a few months I got sold on Okendo and it was a terrible decision. Getting reviews on the Okendo platform was a nightmare. I think we had 5 reviews over a 90 period while testing Okendo. I switched back to LOOX and we're getting 2-3 reviews per day plus the tool is sooooo easy to use. The CX team can help with adding the rating widgets to pages that need some coding and they reply insanely fast. The price is also right. I LOVE LOOX and would recommend it to any early-stage ecomm founders and teams. STILL LOVE LOOX!
Fondue is a great alternative to codes and coupons. We're getting more full price orders with an AOV increase of 12%, plus we doubled our popup welcome series opt-in rate. We've started using fondue outside of the welcome series and are seeing early signs of success. Start with an AB test in the welcome flow and go from there. That's what we did and the data was clear that Fondue is a much better way to discount.
Customer service is world-class. They set up our first BOGO and have been very supportive since downloading the app. Excited to use the product.
Developer reply ·
Good day to you Kuppy, We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services. Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you! All the best, Hannah Free Gifts - Customer Support Team.
