Oyuncakcın
United States
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Reviews (3)
Extremely Disappointed with 17Track It is advertised that there is a 14-day trial period, but I was never given such an option. By mistake, I subscribed to the Pro plan and immediately (within 5 minutes) contacted the 17Track team to explain that this was an error. Despite this, and after several conversations, they refused to issue a refund. Now I am being forced to pay for a full month of features that I will never use. This is not fair business practice. A genuine company should value its customers and provide reasonable solutions, especially when contacted right away. If they treat customers this way, I strongly question how much they truly care about user satisfaction. I am already planning to move to another review app, and I would caution others to consider this before subscribing.
They took all my store data. After answering a lot of questions, they said that the data was missing and asked me to contact customer service. The first impression is very bad. If I change my mind, I will be sharing it here. Edited: Quick Note: Don't waste your time Hi Oyunacakcın, Thank you for your feedback. We sincerely apologize for the inconvenience and frustration you've experienced with our app. Losing store data and facing difficulties with customer service is certainly not the experience we want for our users. We have recently implemented a full self-serve onboarding service to ensure a smoother and more reliable experience. We invite you to give BeProfit another try and continue your onboarding process with this new service. If you need any assistance, please reach out to our support team, and we will be happy to help. Your satisfaction is important to us, and we hope to improve your experience with BeProfit.
Liz did what I asked for very quickly and successfully. She is really enthusiastic and successful.