Vicky Cakes

The app developers are very helpful. There were a couple of bugs that I emailed about, and they were very prompt to respond and get the issues fixed. Overall, I really like that; it gets the job done.

OMG! What can I say about Privy to convince you to use them over the other guys? Well first off their platform is super easy to use and very user-friendly. Honestly, the highlight for me though is customer service. Carley is the best thing since sliced bread!! Before Privy I was with ActiveCampaign then Klaviyo. I left Klaviyo for a variety of reasons (nothing against them). I went to Privy and absolutely LOVED it! I stayed with them for about a year and unfortunately had to move my website from Shopify to Woocommerce so I couldn't use them any longer. That only lasted for about nine months and I ran back to Privy! Haha. They were happy to have me back and help me get everything set up again. If you're on the fence, I highly recommend using Privy over the other platforms. And, the icing on the cake is that they deeply care about your experience as a customer and your suggestions. Just go with Privy – you'll thank me later!

I am enjoying this app so far! There are a lot of features and settings that come directly out of the box in the free plan, which is very nice. The support team is also very helpful. Uri, specifically, worked with me for an hour to get things set up! I appreciate the time and care put into this app; and as of now, I highly recommend it.

Robert helped me identify an issue I was having with our cart. He even recorded a Loom video to show me exactly what was wrong and how to fix it. I'm grateful for the speedy response and for him going above and beyond. Great app!