Sami B2B Wholesale Pricing
by Samita · launched
View in Shopify App Store ↗Reviews (991)
Excellent. He was incredibly patient with me and walked me through everything step by step until we resolved certain issues.
Really great B2B app where a lot of different situations has already been thought of how to deal with. Their live support has been very helpful, and also reacting in almost no time once reaching out. Great experience overall :-)
Chloe provided excellent customer service. She was patient, professional, and took the time to test everything carefully on both desktop and mobile. She helped me solve my issue and also went above and beyond to help me find a more affordable option as I’m starting my wholesale business. I truly appreciate her kindness and support. Highly recommended!
Schnelle Reaktion und gute Communikation, wir sind sehr Zufrieden mit dem neuen Team.
Customer service representative Haley was very helpful and very patient when explaining the issue.
Au top, ça fonctionne nickel ! Service client ultra-réactif : au moindre bug, tout est immédiatement pris en charge. De la frappe !
The app is easy to set up and maintain, and the team was very helpful when I needed assistance with some fixes. I recommend it!
Great app. The support experience was really great. They helped me with every bit of the issue am facing and they also gave clarifications into some things I didn't understand. I recommend this for any Shopify store looking for a B2b wholesale app
Great support and excellent service! The issue I had with the wholesale app was resolved perfectly, exactly as I wanted. Special thanks to Chloe and the team for being so helpful and supportive throughout. Really happy with the experience!
Funciona muito bem e o apoio ao cliente é fantástico!
Great app! We've been using Sami B2B for about 6 months - it was easy to set up and every time I had a question or issue their customer service was right on top of it in helping us out so that we had a solution.
This application actually helped me solve the problem, and the official staff's handling was also very timely.
Outstanding customer support. Highest recommendation!
This is a great app overall! Plenty of features under the free plan, and we've been using for awhile now to put together wholesale and volume discounts with a lot of ease. Recently, we had an issue though where all variants were showing the discounted price that was only meant for one variant. Customer service agents Haley and Chloe were very friendly and prompt with their communications, and the service team fixed the problem in very short order, with no secondary issues! The customer service team in general has always been quick to answer questions or help with problems over the time we've been using the app as well, and we're grateful for the service! Thanks!
It is good Wholesale app, pretty easy to install and setting the rule, also the quick order form is good. Instructions are pretty clear. There were a few display issues but customer service was able to get it resolved quickly. Price is very reasonable with the features offered.
We've had a great experience with Sami Wholesale. The app provides everything we need to run our B2B Shopify store, including wholesale pricing, quantity rules, customer groups, payment terms and a dedicated wholesale cart. What really stands out is their support team. Whenever we encountered an issue or requested an improvement, they responded quickly and worked closely with us to find a solution. They recently resolved an important compatibility issue with personalized products and quantity handling, and the turnaround time was excellent. We also appreciate that the team genuinely listens to customer feedback and is willing to discuss new features and improvements. If you're looking for a reliable wholesale solution for Shopify with excellent support, we highly recommend Sami Wholesale.
wholesale and volume discounts easily become complicated. A lot needed to be configured manually which took more time on my side than expected, but they offered very good and also quick support in doing so. And although not everything we needed was possible we got a good part going that I'm happy with. Thanks or the good and kind support!
App has worked as expected, especially with Volume pricing and letting my customers buy at wholesale. Support is amazing with 24/7 support.
Great customer service, very complete functions for wholesale.
Use this app to segment customers and provide wholesale pricing. Support was great when I had issues migrating to a new theme. very responsive!
this app is really great for my b2b sales, different pricing for different dealer segments and a speedy support too.
Lyla, was very helpful and attentive to my needs. She was very patient throughout the process and resolved my issue with clarity. Thanks!
Great app that helped me put multiple prices in Shopify without having to upgrade to a significantly more expensive version of shopify. Still lets me keep my storefront prices for the public and wholesale prices private. The orders can be changed with a press of a few keys. Super easy. Very kind and helpful staff as well!
Haley was amazing! She got everything done that I needed very quick and efficent! She made this very easy and took the stress away
A great app with added extras available, so far it has everything I need to run both B2C and B2B at the same time! Thanks to the Sami team for being so responsive to messages as well!
Working with Sarah has been one of the best support experiences I've had with any Shopify app. She consistently went above and beyond to help us implement our B2B store exactly the way we wanted. Every question was answered promptly, and even complex requests were handled with patience and expertise. Thanks to Sarah's support, we successfully launched our wholesale website with confidence. If you're considering Sami, you're in great hands with Sarah. Highly recommended!
Came here becoz of the issues with Wholesale Gorilla, this app is very similar, also Sarah helped out with some bugs on our end and got them fixed, very happy.
Good experience with great customer service from Sarah!
Only very new to using this app so I am impressed by the Super fast response time from customer service with a quick solution. Thanks Haley!
Been great so far, sometimes there is glitches but support and developers are right onto it and respond quick. About to launch to wholesale accounts so will see how it goes in action.
Extremely responsive and helpful, would highly reccomend
Have been really happy with how the app has improved sales. Recently had an issue with some coding adding the check out button to random areas of the website but I was able to contact support and within a short amount of time Haley was able to resolve my issue and really happy with the program.
Super rapide. Pas simple à prendre en main mais efficace.
Great app, excellent service! Highly recommend!
I genuinely don't understand how this app has such a high rating. The interface is clean, well designed, and easy to use, which I suspect is where most of the positive reviews come from. Unfortunately, that's where the positives end. The biggest issue is the Shopify POS integration. It simply doesn't work properly for a retail environment. Discounts have to be applied manually every single time, which is incredibly inefficient. Even worse, if you have products already on sale, the app applies the discount **on top of the sale price**, resulting in double discounts and costing you money if you're not paying close attention. When I raised these issues with support, I was told that's simply how the app works and there is no workaround. That simply isn't true. I've used other discount apps that handle these scenarios without any problems. The support experience was just as disappointing. Rather than trying to understand the issue or offer solutions, I received dismissive responses such as *"I don't expect you to do anything"* and *"It's up to you what you want to do."* That's not the level of support I'd expect from a paid business application. If you only run a basic online store, this app may be fine. But if you use Shopify POS or need more advanced discount logic, I'd strongly recommend looking elsewhere. It ended up creating more work and more risk than it solved.
amazing experience overall! this team is great to make accommodations for our website! 10/10!!!!!
This app is exceeding expectations - the team at Sami are really helpful in assisting us with the set up, development and any technical help we need. Overall 10/10 service.
Super support. Wir sind sehr zufrieden mit der schnellen Hilfe und dass das System recht selbsterklärend ist.
Just getting started using the app. Ran into an issue, support very helpful and quick service.Thank you.
Very good support - very fast to respond. App works very nicely and we were able to intergrate and customize it ourselves. Clear recommendation!
Great app if you are a small business starting out and want a B2B solution for your website. Of course it's not as smooth as Shopifys own B2B solution, but it's much cheaper and easier for starting out with B2B. Whatever issues you might have is handled by their friendly support-team. I have nothing bad to say from my experience.
Haley was incredibly helpful, she answered all my questions. In the end, job completed with Haley's help!
Very bad experience. My developers choose this app, because of reviews & when you write them negative review - you will get bunch off letters to delete it. Maybe this is the reason why they have good rating. I even paid yearly subscription, because IT recommended for better price. Wholese prices are uploaded wrong - we missed client, because of them. This wasn't first time. First you see one prices, then later another. Yes, they solve problems, but still their app is glitching, because it uploads prices on top, so depending on server job you client will still see price changes all the time. I am not reviews writer (I think this is my second review in my all life), but I want to inform other people, because I invested in wholesale environment 1000 eur plus 249 usd and I had problems from the begining. Another thing even if you create price rules, but in your website product is with -15% in the basket client will see different margin, because they are taking price from selling price not from compare at. And this could be misleading for wholesale client. Also, keep in mind as all apps it's heavy and will reduce your website loading time. After their last update my website wasn't working all week, because theme and app configuration was broken. I found this mistake only with AI help (I am not programmer - only simple lady). What I found now with AI, that if you have fixed discount for wholesalers you can create discount with tag wholesalers in shopify and then upload your theme files to AI and they will make custom rules for wholesale pricing. It will be free, no gliching on top and you will have custom code instead of heavy, problematic app. Even if you want to have this app - don't buy year, first test it yourself.
We are currently building a B2B wholesale program alongside our existing B2C Shopify store, and Wholesale Sami has been a helpful solution. The app makes it easy to manage wholesale customer groups and pricing without needing custom development. A special thanks to the support team for their quick responses and willingness to help with customization questions. Great experience so far.
Haley was very helpful and help me with the UI problems in the same day. Really great customer service.
Echt toller Support. Helfen schnell per Chat. Bin begeistert !!! Danke Really great support. They're quick to help via chat. I'm delighted!!! Thanks
Original funciton in bit limited but the dev team really helps a lot on many customised functions
This app is very good. Easy to use and fantastic support.
Great app and exceptional support! The app works flawlessly and does exactly what it promises. On top of that, the customer service is incredibly responsive, helpful, and friendly. It makes a huge difference for our business. Highly recommended!
Très bien, je suis entrain de construire mon site b2b et les services sont tops !
Great app - with helpful support! Would recommend.
This app has been great for wanting to offer trade pricing and also creating volume based pricing. Has been a pretty easy app to figure out and when i have needed assistance it has been quick and easy to get the help. Haley was super helpful.
Haley from Samita is super helpful and fast to troubleshoot issues. Thank you.
This is a very professional company with a highly efficient team. Highly recommended!
Love the Sami Wholesale app! It makes managing B2B pricing super easy with custom prices by customer tags, volume discounts, and quantity breaks. The quick order forms are great for bulk buyers, and features like tax-exempt checkout work perfectly. Setup was straightforward and support is fast and helpful. Great customer service as well.
Works, a bit cumbersome to setup, requires some skill level. Customer Service is helpful, they may be available in chat or respond via email.
Yo no tengo mucha experiencia en temas de e-comerce, cree una tienda exclusiva para atender un convenio institucional, el soporte que recibí de Haley Richardson de Samita fue muy profesional y amigable, espero poder aprovechar todas las herramientas de esta aplicación en mis tiendas.
This is the best wholesale app I've used and the support is amazing. I needed help and Haley was so quick and professional, fixed the issue in seconds Thank you guys
