TheMillenniumBride
United States
Reviews (5)
The app is of pure quality. Easy interface and friendly to beginner users. The highlight for me personally have been the astounding customer service. Great work
Upon deleting the app, my product page Tabs are set to "Facebook" for some reason. All my product pages, the tab says "Facebook". All my Meta data was gone upon deleting the app. For the homepage, it just displays the link on the tab. Before it the name of the store. This was NOT the case before installing this app. There are MANY other reviews who share the same experience. STAY AWAY! -- EDIT -- I was told the app doesn't "add any code" to my HTML and upon checking it DID! They literally LIED. Upon removing this code, my tab titles went back to normal. Still checking the other META DATA. Horrible app.
Developer reply ·
Hi TheMillenniumBride, Darrel here from Booster Apps. So sorry to hear that the meta title of your site changed to Facebook after uninstalling our app. Uninstalling our app should automatically re-enable your meta title from Shopify, however, looks like that is not the case here with your site's theme. We'd be happy to look further into this. In order to do that we'll need collaborator access to your shop so that we can check your theme's code, we've sent a collaborator request to your Shopify admin. Once you accept that request, please reply to the email we sent you so that we can fix this as soon as possible. Again, we sincerely apologize for this inconvenience. Regards, Darrel *Update May 2023:* Darrel here, Support Manager at Booster SEO! I just wanted to personally follow up with you and let you know our SEO Support team sent you an update email to help make things right and resolve this, but we haven’t heard back from you yet. Let us know if there’s anything we can help with – and you can reach us anytime at help@boosterseo.com
Great app and customer service. They are quick to respond to any issues and they are quick to resolve them as well.
They will keep contacting via email well after you deleted their app. Their emails also don't have any unsubscribe links either. I emailed them to be unsubscribed, they said I was. Few days later I get an email again. Be warned.
Developer reply ·
Hello! Thank you for the candid feedback. The emails we send during the trial period is designed to provide guidance on next steps. We will improve this process as soon as possible and offer a better experience for unsubscribing from these messages. We hope you will try Re:amaze again in the near future.
