Sia Botanics
United States
Reviews (5)
Support was so helpful, accomodating and fast!
Simple Invoice has been a great addition to our business. It has nice professional looking invoice templates. The customer service is helpful and great as well! Quick response time.
Decided to try this app out as our current subscription app was charging an arm and a length for a very basic service. Recurpay was so easy to install and the onboarding assistance was incredible. They were able to migrate all information from my old subscription app and made sure we were setup for success on day one! Cannot recommend them enough!
Updated Review: After seeing my review on their site, their head of customer service contacted me directly from their personal email to make sure I got the answer I needed. Amazing customer service. I believe there was an issue of my emails never reaching their support team, so if you do not get a response within 24 hours, try sending them an email from a different address. Review on 1/4/2023: The app works pretty well. However, there is an issue with tagging customers as "Wholesale" when Shopify wants to default the tag to "wholesale" and apparently the lowercase "w" throws off the app from recognizing the customer as wholesale. I have emailed support 4 separate times in the last 30 days and have yet to hear from them. Lack of support is really making me rethink which app I use.
Developer reply ·
I'm so sorry you aren't getting the information you need. It looks like we wrote back around 7:30pm EST last night, can you check your spam folder in case the message went there? Someone from our support team will also email you directly in case a spam filter is getting in the way for some reason. We will monitor this and make sure you get the help you need asap.
Relatively great quiz app. I feel like the options for scoring quiz answers isn't the most straightforward, so you really have to spend some time and think ahead before making your quiz. Quizify updated their app in July and since the update, our quiz was not working for several weeks until a customer provided feedback. Quizify was able to fix the problem in a relative timely manner. Solid app but could be better.
