THEORY Skin Care

I can't say how great their customer service is. I know little about tech stuff so, I reached out to them for help. Silas was so helpful. Didn't judge me or make me feel stupid. He helped with placement of this new withdrawal contract and now I'm up to code. He answered all my question and concerns. I would definitely recommend this company.

If I could leave zero stars I would. Customer service is non existant. I pay for a service the least you could do is respond to an email. App connections are an issue. Good luck trying to get help. I will be looking for another app... MINTA SUX Hey Tracy I’m really sorry to hear this was your experience. I checked, and we’ve responded to every email you sent, but it looks like you may not have seen them. It’s possible they landed in spam, so I’d recommend checking there. We also offer live chat support, but I see you didn’t reach out there either. We’re always happy to help and would love to sort this out for you. Please reach out, and we’ll get things resolved ASAP! Best Jordan Customer Care Supervisor Minta