The Wandering Moon Co.
Australia
Reviews (4)
the app is great, has allowed me to create my own links page (no more link tree!). i saw that analytics were in the beta phase but i could request them, which i did. i had a lovely member from chat support, Andy, who helped with this. it was done super quickly and easily, no fuss and no confusion. i really like the straightforwardness of this app, and Andy's assistance showed another great side to this app. highly recommend!
my ads have always done okay but with Adroll my ads literally tanked. i stopped using them and the other day i get a bill from them. tried to work it out with support staff but nothing. this is a company i do not recommend.
Developer reply ·
Hi there, This is Rohini from AdRoll's Customer Support Team. I sincerely apologize that the results of your campaign did not align with your expectations. Additionally, I understand that there are concerns about the associated charges. I reviewed your profile and could see that we have charged for the Lookalike campaign which served impressions. I want to assure you that we do not impose charges if a campaign or plan has been ended/canceled. Please know that the amount we collected was a part of the ad campaign spend which is not included in the monthly subscription plans. Our pricing model for the display ad campaign is based on dynamic CPM where we charge you only for the impressions served. The subscription plan does not include the display ad campaign spend. We have mentioned it in our pricing article here: https://www.screencast.com/t/KakPJoDwpfNN. That being said, I see that the plan was canceled before renewal and as a result, we didn't charge for it as it was in the free trial. If you have time, I’d love to follow up with you to understand your goals and offer my help, hence, I will write a detailed email. I hope that helps. Regards, Rohini
I'm a total pinterest lover and I've been wanting to have pin icons on my product photos and now I do!! it was so, so easy and straightforward. I'm also loving that the app is free!!
i’ll be honest and say i was really pleasantly surprised by how good this app is! it’s able to do stuff quickly that would normally take me hours and hours.
