Gorgeous Creatures
New Zealand
Reviews (3)
It is a very flexible and controllable app that does a really good job. And the customer service is excellent. I'm very happy.
Developer reply ·
Thank you heaps for this lovely comment about our app and support team. This motivates us to keep up the good work and serve you better.😍 Cheers! All the best, Customer Success Team I Shop Circle
This app was recommended to me by a Shopify expert that was helping me with my new store. It's really good peace of mind to know that there is a way to wind back if I need to and that a backup system is in place. Everyone on Shopify needs this as a backup system.
I tried this app on my new GorgeousCreatures.com.au site. Support is slow, vague and generally unhelpful. No response from my last email with screen shots and request for help for days. I used this app for three weeks then it made such a mess of my accounts that I had to disconnect and paid my accountant many hundreds of dollar to fix up the duplicates and issues that this app created. It added products to Xero including the tax, the tax rates did not come over accurately for freight account code and Bold support and an app integration specialist could not work out why. You can only select one sales account code as well and I have about 20 different categories that I track so it took massive amounts of editing in Xero to fix the poor data coming through from the Bold app. I had to remove and redo payment to be able to edit the freight tax code for the correct country. Xero is a wonder tool but the Bold app does not work well enough to talk to Xero. It is going to be easier for me to do in manually.
