Jeffrey Campbell
United States
Reviews (3)
Fatima is the best! She is very patient and detailed. A+ support!
Developer reply ·
Thank you for your fantastic feedback! 😊 We're thrilled to hear that Fatima provided you with patient and detailed support. She truly is the best! Your A+ rating means a lot to us! If you need any further assistance, please don't hesitate to reach out. We're always here to help! 👍 Best regards, The Team at Infinite Commerce
Recently converted from the Facebook Store app to this one & I have been trying to add our existing instagram account to the Business Manager, but it's a dead link. The button choices are "ADD" or "CANCEL" & only cancel works. I've clicked on the IG page & every area in the box to see if that was the problem, but still nothing so all our new products are unable to be tagged on our instagram page. I suggest not to convert unless absolutely necessary. If support can email me, that would be greatly appreciated.
Developer reply ·
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Terrific app & support. Their team was quick to implement a feature suggestion. Good for small sellers, but not medium to large. Their pricing is based upon number of page views which meant several thousands of dollars annually for us.
Developer reply ·
You are 100% right. Our pricing became expensive for medium to large sellers. We realized it after you emailed us and also found the same clues from other customers. Hence we took immediate action. Now we give 50% extra credits on bigger plans. Here comes the good part. We emailed the price change to you. After 2 days you installed our app again and bought one of our yearly plan that had 50% extra credits. We just like to thank for your extended support.
