Atmosphera
Canada
Reviews (3)
We had been using Wholesale Gorilla for 3 years, and recently decided to come back—and we’re so happy we did! Everything feels more polished, easier to use, and just super straightforward.The improvements they’ve made really make managing wholesale simple. Huge shoutout to Clementine, who was incredibly helpful throughout the whole re-onboarding process. She made everything super smooth and was always quick to answer our questions (and we had a lot!). Having that kind of personal support made all the difference.
Developer reply ·
Thanks so much for the thoughtful review! We're so glad to have you back, and are even happier that the recent app improvements are making your wholesale process easier than ever to manage. Should you need any assistance, we’re always here to support you.
Tech support is always there to help. Fast response and very friendly.
Developer reply ·
Hey, Atmosphera team, Thank you so much for your 5-star review! We're happy to hear that you had a great experience with our tech support team. Delivering excellent service is our top priority! If you ever have more questions or need assistance, feel free to reach out, we are always here for you 🫶😊 Anna, Customer Support Manager
This app ruiend our Black Friday Sale. On a day where our business gets to take all of our hard work and have it repaid, this app lets us down. It stopped working 1 hour into our sale and our inbox was flooded with customer complaints and questions. Customers stopped shopping because the discount codes stopped working. We are beyond frustraded and there's absolutely nothing we can do about it now. A very sad day for our business.
Developer reply ·
Hi, my name is Chirag and I’m technical head of this app. I’m familiar with your situation, and I apologize for the inconvenience this has caused. When we got the notification, we immediately started work on that and fixed it ASAP for you. This is the technical thing and takes some time to fix and we are greatly sorry that it took some time to fix. I understand the situation about the BF so we make our whole team fix it within an hour and make sure it does not happen again in future.
