Sassafras Holler Llc
United States
Reviews (3)
Taylor from support was great to work with very helpful and human. Nice to have when you are getting frustrated! The three stars were for the app, not Taylor. He gets 5 stars. I ran into an issue publishing because it was not recognizing the app in my theme. Per Taylor's instructions, i had to copy and paste the html inside my page, which worked fine. I also later found out that i will need to add my customers manually after i approve them. Not so hot....it will serve the purpose for now.
Frank was awesome in his support. Really Appreciate it
Absolute rip off...do not use this app. I got charged 287.00 for two products for less than a week
Developer reply ·
Thank you for sharing your experience. We understand how seeing an unexpected $287 charge can be alarming, especially if it wasn’t clear how the plan was structured at the time of activation. Billing for Notify Me! is processed directly through Shopify based on the selected subscription plan, but clarity around plan type (monthly vs. annual) is critical. In this case, our team reviewed the account and issued a full refund once the concern was raised. We also followed up directly to ensure everything was fully clarified. We appreciate you bringing this to our attention and remain available if there are any remaining questions. — Notify Me! Team
