Madhatter Magic Shop
United States
Reviews (2)
We use Filemonk to send digital instructions for our physical products. It has worked very well for us, and the tech support has been excellent. I’ve been very pleased with the results of this app so far.
Developer reply ·
Thank you for your feedback! I’m happy to hear that Filemonk is working well for you and that you’re pleased with the support provided, especially with the DKIM authentication help. If you need anything else, we are always here to help! Nagaraj | Technical Support Specialist
I had tried at least five other shipping apps before stumbling upon Intuitive Shipping—WOW! This app has been amazing. It integrates seamlessly with not only Shopify but also ShipStation. It has streamlined our different pricing methods and made our shipping cost calculations much more accurate. It has also allowed us to offer free shipping scenarios that differentiate between various carriers and product lines. What has been so refreshing is the customer support. I was able to speak with a real, live person who helped me set up our shop. They were incredibly knowledgeable and great to work with. I truly felt like a valued customer because the representative took the time to understand my needs and then helped me customize the app to fit our unique business model. I am so happy I stumbled upon this app—it has saved me a lot of hassle and is also user-friendly. While the app is a bit more expensive than others I tried, the superb customer service makes it well worth the investment. Plus, I didn’t find any other apps that integrate with ShipStation. After spending hours on the help desk with ShipStation and Shopify—only to go nowhere—this app solved the problem we were having. Thank you, Intuitive Shipping! You all rock!
Developer reply ·
Wow, this review rocks! Thank you for such an incredibly thoughtful message and for helping others make an informed decision. We know you have a choice, so we’re glad you found your way to Intuitive Shipping and that it’s been a game-changer for your setup. It’s great to hear that the integration with ShipStation is working well and helping you manage your shipping complexity with ease. We also love knowing our support team made you feel understood and valued - that’s exactly the experience we aim to provide. If there’s ever anything else we can do to support you, just give us a shout. We’re always here when you need us! Best regards, Ron Anderson Technical Strategist
