← Merchants

Kanuni Brown

United States

Reviews (5)

★★★★★
Shopify

While I had some challenges getting the Preorder and Notify Me installations in place when I first downloaded the app, Jignesh was very helpful. He was professional, knowledgeable, and easy to work with. He helped get both options in placed and made sure I was satisfied. Great customer service!

on Preorder, Back in stock Duck · 6 days using the app
★★★★★
Shopify

I just started working with this app but so far I m enjoying it. As a new user I scheduled a call with Kate from Support and she walked me through the basics, provided links to help me navigate the app, and learn the different options as well. She was very thorough, professional, patient, knowledgeable, and super friendly! I highly recommend.

Developer reply ·

So thrilled to hear that you have had a quick and easy setup with the app! We wish you plenty of success. :)

on FBP | Fast Bundle & Upsell App · 6 days using the app
★★★★★
Shopify

I like the app and the way I can customize everything, and it looks nice on my store site. I initially had some challenges with understanding all the features but Abdessadek from the Judge.Me Support Team got on a Zoom call with me and patiently walked me through the features and answered my questions. He was very professional, patient, and kind. Additionally he sent additional resources to help me navigate the app features well. I now have a much better understanding of the app. Would recommend.

Developer reply ·

Thank you for supporting our app and letting us know your feedback. We're trying to simplify our setting screens so merchants can make the most use of the app. Stay tuned!

on Judge.me Product Reviews App · 8 months using the app
★★★★★
Shopify

As a new user to Shopify I was having some challenges setting up my Cookie bar and Privacy information. I reached out to support and Jasmine was extremely helpful. She was very patient, kind and courteous and very knowledgeable. She was able to resolve the issue very quickly. I wouold recommend this app. Great customer support. No issues with the app otherwise.

on Avada GDPR Cookie Consent · 6 months using the app
★★★★★
Shopify

I was having a few challenges enabling and navigating the rewards program as it had been awhile since I had accessed the app. Juliana did a great job helping me get reacquainted with the app and made sure it was working properly on the website. She was very kind, patient, knowledgeable and responded very quickly to my questions. No problems with the app. I would recommend. Great customer service as well.

on Joy Loyalty Program Rewards · 6 months using the app