Tucketts™
United States
Reviews (6)
Great customer service! Cart is working well for us. Although I wish we could combine tier discounts between quantities and dollar amount. Even if it's not possible, the team helped us to find a solution that also works well.
I have only good things to say about this app and the service provided. We had a bot attack that brought down to zero our email revenue and the team Grid & Pixel helped us to fix the issue and bring back our sales through email. Excellent customer service, love the designs and the support received. Highly recommended, better than any email marketing agency!
Great app, great support, thank you Ben
This is the worst app! It was recommended by a team that's helping me with the website, the cart was changed to this one before Black Friday, the app works for certain people but for others don't. We got complaints from clients that couldn't add items to cart and when we test some of us could, some of us couldn't and this happened in the busiest time of the year. DO NOT USE!
Developer reply ·
Sorry to hear this!!!! 😅 We were in 1000% help mode throughout this period to help with any theme, App incompatibility or cart issues anyone might have. Looking back i couldn't see any messages from your team. Unfortunately it's hard to pinpoint exactly what may have happened without getting to do a deeper dive. Sometimes there can be issues with conflicting themes, carts and other apps that we can't solve without investigating further. If you decide to download the app again please feel free to reach out and let us know what you are facing here.
I just experienced one of the best customer service I have had with any app in Shopify! Mohit, guided me and even helped me to fix few issues I had and add everything in the way I desire. He went out of his way to help! Now we are ready for the holiday season! Highly recommended!
Developer reply ·
Greetings Tucketts, This is a fantastic review and we appreciate you taking the time to leave it! Mohit is an amazing support team member and we are happy that he was able to help you set up your store the way you need it for the holiday season. Let us know if you need anything. The Sticky Add to Cart Support Team
We just love it! Easy to set up, we can also upload our amazon reviews. We like how clients can upload images!
