Hijaberies Official Website
Indonesia
Reviews (3)
Our store gets most inquiries through WhatsApp and Instagram DM, and before bitChat those channels were handled separately by different people. Now everything lands in one inbox, and the AI handles the repetitive questions — sizing, materials, shipping status — while our team only steps in for complex cases. The handover from AI to human is smooth. Hello Hijaberies, Thank you so much for your 5-star review! We're thrilled to hear that bitChat has helped bring your WhatsApp and Instagram conversations into one unified inbox, making it easier for your team to manage customer inquiries. It's especially rewarding to know that AI is handling repetitive questions while your team can focus on more complex conversations. We’re also glad the AI-to-human handover has been a smooth experience, as that's exactly what we designed bitChat to do. We truly appreciate your support and look forward to continuing to help Hijaberies deliver even better customer experiences with bitChat!
We've been running bitCRM for months to handle WhatsApp order follow-ups for our brand. The customer segmentation is the feature we use most — we can separate campaigns for retail customers and our reseller network, which used to be a manual mess. Abandoned cart recovery runs on its own once set up, and the Shopify sync means we never export customer lists anymore. Setup took a bit of trial and error at the start, but support responded quickly on WhatsApp when we got stuck. For a team as small as ours, having broadcasts, tagging, and reminders in one dashboard saves real hours every week. Recommended for Indonesian brands scaling on WhatsApp.
Developer reply ·
Thank you, Hijaberies! We're delighted to hear that bitCRM has helped simplify your WhatsApp follow-ups and make customer segmentation much more efficient. It's especially great to know that Shopify sync and automation are saving your team valuable time every week. We're glad our support team could help you through the initial setup, and we truly appreciate your recommendation. We look forward to supporting Hijaberies as your business continues to grow with bitCRM!
I used this app for trial, then it help me to getting alternative traffic to some product page that rarely being seen by customer