3D Republika
Serbia
Reviews (3)
Outstanding App and Support! The Stoq app quickly resolved all issues with customizing the theme we use. The integration was seamless, and the functionalities were exactly what we needed. I especially commend the support team for being extremely quick and efficient in addressing all our questions and problems. Highly recommended for anyone looking for a reliable app for Shopify!
Developer reply ·
Thank you for the appreciative words! :) It was a pleasure to set up the theme according to your use case. I also got to learn new things about Shopify themes. I'm also very happy to learn that you're finding our service reliable and efficient. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Works exactly as intended. Support is quick and excellent. All praises!
Developer reply ·
Thanks you very much for your review 😊
I am writing to express my extreme dissatisfaction with the support I have received for your app. This has been the worst support experience of my life. After two weeks of waiting and being assured by your support team that the issue would be resolved, I was informed that you are aware of the problem where the export function sends completely incorrect TYPE values. Out of 3875 entries, only 8 are correct for import. To quote your support team: “Type was unintentionally changed to something different in the export than we expect for the import.” This situation is unacceptable, and I am very frustrated with the lack of effective resolution. I expect immediate action to correct this issue.
