Thumper’s Pet Supplies
United Kingdom
Reviews (2)
I was asked if i could write a review however iPacky and the developers do deserve the 5* review!! I was a little hesitant at spending the money on this app at first but we needed the ability to scan and check orders as they were packed, and now i wouldn't be without iPacky in our workflow. There's been a couple of features i have asked for and quickly they have been added!! There are many other features within iPacky, such as pick lists, which currently we don't use but i am looking at implementing them into our work flow and i'm sure they will only be an improvement to our workflow!
Developer reply ·
We're glad we could help your business
Amazing customer service!! We have use this app for a couple of years with no issues, recently we noticed that if we were printing a part fulfilled packing slip it would show the whole order including already fulfilled items. We thought this must be able to be fixed in code, so we sent an email to the support team to ask if there was a way this could be done. Within an hour we not only had a response we had a new version of our code that solved the problem. The next day I noticed that although the new code only showed the unfulfilled products the quantity could still show the total ordered amount not unfulfilled amount. Another email later and another hour later we had received another updated code document! 100% would recommend this app to anyone using Shopify!
Developer reply ·
We're happy to hear our Support Heroes were able to help you out. Thanks for taking the time to leave a review. It means a lot :) Kind regards, Sarah / FORSBERG+two