← Merchants

Koinonia House

United States

Reviews (2)

★★★★★
Shopify

WAS Freaking Awesome until mayor update Dec, 2021. Now broken... Just wanted the ability to add USPS Media Mail option for shipping using the Decimal code editor. Most help bubbles have Lorem Ipsum, have no idea how to use this app, seems overkill and full of useless features.... too expensive for just the simple option I needed. Dear Koinonia House, We screwed up! We were in the process of disabling the old JSON UI and replacing it with the Beta version of the nexgen UI at that time! We've sent you a few emails. If you get this message, please contact us and we will set you up on that same app you were on, which of course includes USPS Media Mail!

on EDD and Shipping Rates Manager · About 3 years using the app
★★★★★
Shopify

Great app for our new store, however be warned... this was on a brand new store. Problem 1: On our other store, I'm migrated to Shopify from Pinnacle Cart, importing over 180K orders going back to 2011 as historical data. Then, I enabled this app and orders going back to 2011 (past our xero limit) started trying to export to Xero and the exports showing errors. The instruction from Bold was to move back the Xero limit date so invoices can export. I thought the app would have just import orders from when it was installed going forward, or you could set a date. Now with no bulk 'delete' or 'void' option in Xero, I had to purchase a third party Chrome app to batch void thousands of invoices in 200 invoice batches. Problem 2: The app assumes (and only allows) that all sales should go to one Chart of Account in Xero (you choose which Chart of Account to use). However, we need to be able to assign different product types (General, Subscriptions and Donations) to different Chart of Accounts in Xero. So, every morning I have to spend up to an hour in Xero changing invoice line items to the correct Chart of Account... a real pain.

on Bold XERO Sync · 9 months using the app