3DUPfitters
United States
Reviews (5)
I installed it and couldn't get it to work and so uninstalled it. Unfortunately according to Shopify Tech Support it added code that completely hosed my shopping cart. This made me lose 1/2 day of sales while Shopify support walked me through removing their code from the liquify files.
Developer reply ·
Hi, I’m so sorry for the unhappy experience you have encountered. It’s a pity that we did not receive any emails from you so we do not have the chance to support you properly. I have created the ticket number 93259 for further support. Could you please check your mailbox and let us know your thought? Thank you so much!
It appears to easily display add-ons for a particular product. The problem is the visual formatting was way off from what would work with our product line we deleted it immediately to avoid confusing customers. If you had one or two options for your products it may work fine, but our product line has dozens of options, which pushed the product description down so far users wouldn't be able to find the actual product.
Developer reply ·
Dear client, A lot has changed in the last couple of years. We've extended our support team, fixed numerous bugs, and introduced new features to help our clients increase ROI and sales. Our recent app reviews demonstrate how happy our customers have been lately. I'd like to invite you to test our app again. We would be more than happy to assist you with the installation, style adjustments, etc. Feel free to contact us at support@upsellproductaddons.com.
Most of my products never showed up in the Merchant Center and the ones that did were rejected because of formatting errors. This is odd since they worked fine with the built-in Google Ads plugin that Shopify provides. I tried contacting tech. support before giving a bad review, but its been several days and I didn't get a response.
Boxify really helps when shipping products of different sizes and especially in multiple boxes. The support staff is amazing-- I've had dozen of questions due to my inexperience, and the questions were all handled the same day. I couldn't run my Shopify shop without it.
It is mathematically impossible for the data returned from this app to be correct. Switching out different versions of a product over a fixed time period won't tell you anything because both unit sales and conversions naturally change over time. The only way to get statistically significant A/B testing values is to run two variations simultaneously, which this app can't do. We're very sorry to hear that you've run into an issue with our app, and we would really like to look into this further for you. Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue. Again, we are very sorry for any inconvenience this has caused and would like to rectify the issue immediately.
