Steel Table Legs by Symmetry Hardware
United States
Reviews (3)
I only committed to this app because the developer promised me that the reviews would be indexed by Google in 1 month. That was 4 months ago. Now they include it, but there is a catch. You have to pay for the Advanced Plan. Developer left that detail out. Only reason I put up with the all the problems with this app was because it was free. Updated: The customer service has been good in dealing with issues I have so I am bumping my review up
Developer reply ·
Thank you so much for your lovely feedback. Do you need any other help then please send an email on "hello@thimatic.com" to create a ticket or you can also contact us on the Live Chat from our app admin. I hope you can update the feedback.
It's way too expensive for what it does. Looking for alternatives. Also it doesn't seem to know how to handle Amazon Payments, which I didn't think would be a big deal but it turns out a lot of people like to use Amazon Payments. It does handle Shopify Payments transactions fine. But for $20/mo? I signed on when it was free.. so now I have to figure something else out.. Update: Customer support contacted me and assured me they are working on a fix to handle Amazon Payments. They also offered me a discount while I wait for this feature.
This app broke my web site. First I tried the manual install because I like to know exactly what code is going where on my site. It didn't work. So I tried the auto install. It worked, but was really buggy. The CSS interfered with my theme and now I cannot uninstall it. I removed all the code from the product template and theme file but somehow it injected something I cannot find. So now I have errors on my page, broken CSS, and no response from support. Yay. Luckily the auto install chose a product template that I don't use on my site. However, most sites do use that template as it's the default one. It seems the devs went after all the features on this one, before testing out the basic function.
