Necromolds

Loox is a platform that has outgrown my needs I’ve been a Loox user for many years, and during that time I’ve watched the platform steadily become more expensive while its core value has narrowed. The focus has shifted toward adding secondary features, while the simple, elegant review experience that originally made Loox great has become increasingly constrained by pricing tiers. What I need as a store owner is straightforward: a clean, reliable review app that makes it easy and rewarding for customers to leave honest reviews and photos. That authenticity directly improves trust and conversions, and it’s the primary reason I use a review platform at all. Loox still does this well, but the monthly review limits seriously undermine the value. Being capped at 300 reviews per month across all plans makes it feel like you’re constantly being nudged to upgrade, even when your needs haven’t changed. At this point, unless cost truly doesn’t matter, I can’t recommend Loox as a first choice anymore. Other review apps have caught up over the years, and it’s refreshing to finally have viable alternatives. I hope the increased competition pushes Loox to revisit its pricing structure. The feature sets per plan are solid, but the review limits are the real problem. Removing them entirely and adjusting entry-level pricing would be a much more honest and compelling approach.

Great, simple app, but really needs some advanced styling options. I want to adjust all text sizes, weights, and more. Also want to adjust the button styling so that it matches the rest of our website (like corner roundness). I hope this app gets updated because it's close to being perfect.

5 Star customer service! Even though I'm only on the free plan right now, the support team was fast to respond and help address my issue with a customized code solution. Their communication was clear, and even included screenshots and screen recordings. The app itself is overall easy to navigate for creating bundles, but could offer more visual customization for the user. Right now it just has open CSS and Javascript custom fields, but I'd prefer some of the more common visual customizations to be offered as toggles/sliders/etc. A more robust Block. Here is what I'd like to see in future updates as part of the app's block: - In infinite bundles, the ability to hide/disable the dropdown when there is only one product option for that dropdown. For example, if I have a dropdown with 20 options, and then a dropdown for a single option, the customer doesn't need to see the dropdown for the single option since there is no action for them to take. Showing the dropdown might cause confusion and also adds more clutter to the site. A simple toggle to hide single product options would be helpful. - Color and size options for text and borders (instead of relying on custom CSS). - Also the ability to choose font or weight for the different types of text (again, as a block option and not custom CSS). - Ability to choose between dropdowns and other visual selection types (like swatches)

Bug/Error? I have a bundle that I want to apply custom shipping profile too. The items within the bundle are otherwise part of the general shipping profile. I can assign the bundle to my custom shipping profile. When checking out, the shipping rate shown is not the custom one, but the general profile. Original Review: This app is a start, but for something that should be CORE functionality in a marketplace platform, it really underdelivers. My biggest surprise... Doesn't support POS. Online only.

Easy setup and easy-to-navigate interface. Their customer chat function was helpful and responsive as well. So far I'd recommend this app to others.