Karen Johanson Art + Photography
United States
Reviews (2)
Templates are well-designed and align with my brand look, and setting up initial requests for reviews, and reminders, is easy. Only thing I wish they had is the capacity to send requests to customers who bought my products more than 6 months back. Also, when I contacted them today with a question about my plan, Yusuf responded within a minute or two.
Developer reply ·
Hi Karen, thanks for your kind review and feedback. We are especially chuffed with this coming from someone in the art and design space ;-) We also hope that we've exceeded your expectations now by importing orders more than 6 months based on your special request, and hope we have now exceeded all your expectations and needs. We look forward to helping you build your business, together. Team HelpfulCrowd
SO many problems. I spent more than an hour waiting for Shopify help, only to find out that I needed to reach out to FB, but couldn't find a way to access a human from their site. I MIGHT have figured it out myself now, but it would have been nice if FB support was more accessible.
Developer reply ·
Sorry to hear that you came across some difficulty when using the app, but we do appreciate the feedback you've provided here. I certainly understand where you're coming from on this and I will be sure to pass your comments onto our development team as merchant feedback plays a large part in how our platform and our apps develop and improve over time. If you've any questions about the app or anything else Shopify-related, please don't hesitate to reach out to our support team at help.shopify.com/questions. -Oliver, Shopify Support
