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Swaddelini

United States

Reviews (2)

★★★★★
Shopify

Malfunctions and Shopify does nothing about it. I have a bundle of three products and the bundle will randomly update to only two products without warning. Several bundles were sold to international customers who paid for three and only recommended two because of this malfunction. I was out hundreds of dollars in shipping alone to rectify this. Shopify has done nothing.

on Shopify Bundles · 3 months using the app
★★★★★
Shopify

I give two stars instead of one because their onboarding was fantastic. Everything else beyond that sucks. You do not get an account manager past that first onboarding meeting. You are just left on your own to figure it out. Live chat my ass. They take a long time to email you back and when they do they are not helpful. So sad. Waste of money.

on Privy ‑ Email, SMS & Pop Ups · Over 1 year using the app