HM Nabavian

Update to below review - support team reached out via phone and provided a tailored fix to issue. I was very impressed. It looks like the issue is being resolved, which is a win for me, but also a big win for the app’s usefulness for everyone else The app is unintuitive, and the customer support has a poor grasp of the English language, so communication is extremely difficult. the process of adding, syncing and managing products is not at all straightforward. They claim they cannot sync order shipping info any longer to Shopify, yet other Etsy integrations are doing it. So I'm left with all my imported orders failing to sync shipping and stock levels (what's the point of the app at this point?). They are telling me to pay for 3rd party shipping software to import and ship my orders because they cannot get them into Shopify themselves.

Simple, perfectly integrated email marketing app with zero bloat you'll see in other services.

Avoid at All Costs – Twilio is a Nightmare to Use (PLEASE READ, YOU'VE BEEN WARNED) If I could give Twilio zero stars, I would. This is, without a doubt, one of the most frustrating and poorly executed apps I have ever used on Shopify. First, the setup process is a convoluted mess. The documentation is vague, and crucial steps are buried under layers of unclear instructions. Instead of providing a seamless integration, Twilio forces users to wade through endless technical jargon and guesswork. If you’re expecting a plug-and-play solution, look elsewhere. Second, the software itself is unintuitive and riddled with unnecessary complexity. Instead of prioritizing usability, Twilio seems designed to frustrate. Simple tasks take far longer than they should, and nothing about the interface is user-friendly. Worst of all? Their customer support is abysmal. If you run into an issue (which you will), expect delayed, unhelpful, and scripted responses that don’t actually address your concerns. You’ll be stuck in a loop of automated replies, irrelevant knowledge base articles, and “support” reps who clearly don’t understand their own product. This app is an absolute disaster for Shopify merchants. If you value your time, your sanity, and your business, DO NOT install this app. There are far better alternatives that won’t leave you pulling your hair out. Twilio should be embarrassed by how broken and inaccessible this offering is. Stay far, far away. Hello Sir, it looks like you may have encountered an issue while using our app. However, we haven’t received any email from you or your team regarding this matter. We also offer a 30-day free trial, allowing users to test all features before purchasing a plan. Our app is functioning perfectly with all the listed features, and we have also provided a complete guide on how to use it effectively. Please reach out to our support team so we can assist you in resolving any issues and ensure everything works smoothly for you.