Wild Earth
United States
Reviews (5)
We use the LiveSell app for hosting live online events at WildEarth. It is great being able to overlay products directly into our live videos, as well as being able to stream our live shows across all our social media channels simultaneously. Extremely user friendly platform! :-)
This app will break the sales tax calculations in the product feed, by overwriting your Google Merchant Center sales tax settings. Once broken, Google will send you a warning of account suspension for incorrect sales tax calculations. (Long story short: it will not apply sales tax to shipping for states where that's required, no matter what you do to force it.) Shopify support will not help you, and they will spend 2 weeks trying to convince you that it's your fault. It's not, their app has a bug which they refuse to fix or acknowledge. Multiple threads on the Shopify community boards will confirm this. I used the app "Multiple Google Shopping Feeds" instead and it worked right away. Save yourself and do not use Shopify's Google channel app.
Developer reply ·
Hey there, Vance here from Shopify. Thanks for providing feedback. We're sorry to hear that you faced sales tax issues when using the Google channel. We definitely want to make sure that you get the support you need. I'll be sending an email out to you shortly to open a line of communication to see if I can be of further assistance. Vance | Shopify
Great app! Super easy to use and amazing support. If you're trying to up your SEO game with easy to manage AMP pages, this app is for you.
Developer reply ·
I love your team's marketing/branding and thrilled to have you on board with AMP. Thank you for the feature requests and I'm glad we could get them integrated for your team! Drop me a message if you need anything. Best of luck with the business and with all things Shopify-related. Stephen Founder, Shop Sheriff
Seems straightforward so far (we've only had it a week) - clear dashboard with easy to read metrics - customer service got back to me within 20 min on a question in chat, thanks for the help Jon!