Dr. Bill's Orchids, LLC
United States
Reviews (3)
We just started using this app, but so far as been a great onboarding experience with support pre-emptively contacting to see if there was anything they could help with. Minor issue that was resolved within 10 minutes (thanks, Vinay!). So far has been very easy to setup and user-friendly. Also using for back in stock notifications as Klaviyo-theme coding has not been working as well with frequent theme updates. So far, so good!
Thomas, Johannes, and the rest of the team have been amazing to work with- before fully "launching" we had several meetings to ensure understanding of the program, what my needs were, and how best to utilize PULPO for efficiency and record-keeping. There are constantly updates (read more as "upgrades") to the service that are communicated promptly, and they are always open to feature requests to add to the development map! PULPO has definitely saved me many headaches about keeping track of inventory for my online store, POS sales, and more! As our business and inventory grow, PULPO allows for increased efficiency in receiving, pulling, and packing orders through every step of the fulfillment process - highly recommended, even for small businesses!
I love being able to customize sign-ups to be a floating pop-up or an in-line form, and then being able to customize the emails that my customers get with MY branding. Great for starter or established shops to use! Fairly straight forward set-up and the few minor issues I had were VERY QUICKLY AND EASILY addressed by the customer service team! Still exploring uses of the app, but based on my experience so far, would recommend to other stores!
Developer reply ·
Thank you so much for the 5-star review! 👏👏 If you have any other questions, feel free to reach out anytime. Best regards, Andy