Create-O Potatoe

Update: I don't know if staff has changed or switched out but I had to downgrade my subscription, essentially was confused on the billing cycle (of course my fault) but instead of explaining to me I wouldn't be getting a refund for the charge even though I cancelled the subscription, I was put through a circle of conversations, screenshots, and waiting. Eventually I was told to wait until the charge went through, send them a screenshot, and then I would be refunded. Instead of correcting this false information, when I finally did it after waiting for the charge to go through, I essentially was told that after looking through the charge date, it does not align with their refund. This confused me because my talks with them were so long and then I was essentially fed a false positive when all they had to initially tell me was, it was past refund policy. I do like this app a lot, but that experience definitely led me to put some stars down. I have been using this app for 3 years now so this is an unfortunate update. ---------------------------------------------------------------- What an amazing app! I've been using it for a minute now and the customization is amazing! And very clean. The only issue I had was when I updated the theme, the app disappeared as a function. But after talking to their customer service representitive, Jade, she got it working in less then ten minutes and everything was fine. She did amazing and speedy work, I was surprised. Anywho, highly recommend and if you have any troubles, their customer service is very fast and very effective.

Updated: the customer service is great. One of the widgets was glitching and Kima worked with me for an hour and half until it started working perfectly! Was loving it until recently. I had an entire review page for my customers, even made a QR Code card to send them straight there, but as of recent my review page completely disappeared. I didn't know why until I went into their app and saw they made the review page function a "$15 paid plan only" Which I don't have because I'm a tiny business and I'm sorry but $15 a month for a review page is way too much when you start adding up everything else as a solo business owner. And to also not be notified was kind of messed up

The customer service, Jade, was super fast in response and fixed the problem asap! Highly recommend as I already use their web page extension/customization app. So didn't hesitate to use this one.