FLORISSMA

We spoke with the merchant and learned that their review was related to us not being able to reduce their image sizes by much. After further discussion, we found out they had already optimized their images with another app, so the files were already close to the perfect size. At TinySEO, our priority is to protect image quality. We reduce file sizes as much as possible without compromising how your images look. This merchant has a very fast, well SEO optimized store, and we’re confident they’ll do great! We hope to welcome them back in the future! --- For anyone reading this reply: if you ever have questions or concerns, our 24/7 customer support team is here to help. Feel free to reach out at any time - we’ll be glad to assist you!

Hi there, This is Danniel from Transcy and we're deeply sorry for this inconvenience causing to your experience Regarding the issues you're experiencing, we see that a colleague is already looking into your case and has provided some solutions. However, we've encountered some technical aspects that require your access permission to fully investigate the root cause. Please check your inbox chat and email for a message from our team, and don't hesitate to let them know if you need any further help. Regards, Travis Transcy by OneCommerce