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Desden

United States

Reviews (3)

★★★★★
Shopify

This app is very simple and does the job. Customer Service has been amazing! We were using a similar app before that had lots of bells and whistles that we were not using, plus it was expensive! Easy Shipping Protection is exactly what we were looking for, and if you run into any issues at all they are there to help, literally 24/7! Glad we found them!

on Easy Shipping Protection · 2 days using the app
★★★★★
Shopify

works great - love the versatility of this app.

on Section Store: Theme Sections · About 1 year using the app
★★★★★
Shopify

We've been selling on Faire for 5 years now - ever since we lost our brand account manager we have had the WORST customer service and absolute worst experience. I have been trying to get help for nearly 3 weeks now - our shopify is no longer integrating, on top of that Faire suspended our best sellers, siting that their was a pricing issue. I had explained several times that like several companies, we had to raise published prices slightly dues to tariffs. Our own website reflects this.. but they did not listen and removed our best sellers just as we are entering our busy sesason. I have customers complaining and wanting to order products, but cannot check out after adding to their cart! I email support repeatedly, nothing. I call the phone # for them and you are told that this line is not supported...!!! I'm about ready to bail! Was a great resource for us in the beginning but now..

on Faire: Sell Wholesale · Almost 2 years using the app