Ginkgo Market
United States
Reviews (5)
I have worked with T Lab and the Sherpas Design team for an extremely long time now and both their app and team have been phenomenal. The app is intuitive and easy to use but the best part is their team. I have made many custom requests and asked plenty of questions about how to do things in the app and they have delivered on all my inquiries well.
Really nice app. I had a few problems with it after downloading but I contacted the support team and within a few hours they had already reached back with a solution and got the problem fixed within a day. Communication was good and the app interface is also pretty good. It does take some time to get used to though.
W used this app to spread the store to the mobile front and it did the job. The custom elements are delivered quickly and if you have problems they do a great job at fixing them. Also, they have a nice system for setting up meetings with the support team. The only qualm we have is that it is heavily timezone based. I believe they are based in IST. Since we are based in EST, we could only schedule for morning appointments at 6 AM our time or 11:30 PM our time. If you can make those appointments, however, the payoff is great. The communication is nice and you can quickly get to the heart of the matter and solve the problems you have.
Developer reply ·
Thank you so much for taking the time to leave us this amazing review We are incredibly grateful that you took the time out to leave us this note 🙂
We got this app to do automatic discounts and it works amazing. Additionally, the sale tag function is like a hidden gem. We already knew it existed since the description said it but it was really a sight to see in action. Also, their customer service is really nice and responds pretty fast. They usually got back to me within a few hours. Overall pretty good app, would definitely recommend for the price but even more so for the service. If you have a problem, ask them. They can usually fix it for free really fast.
Developer reply ·
Thanks so much for your kind review - we really appreciate you took the time! If you need anything in the future do not hesitate to contact us anytime. Kind regards
This was an amazing app! I tried it out for some custom inventory and delivery reports and I must say it did the job. The customer service is really good as well. Only thing I would suggest is a feature that allows users to change the formulas of certain lines.
Developer reply ·
Thank you so much for your feedback! We will definitely investigate your suggestion!