Nurtured Vitality

The app was working, and then I realised it was no longer working and I have no idea why - can't even get into the app anymore as it won't even load. Tried multiple browsers. Emailed support but no answer, so I also had to uninstall it! Would appreciate some compensation for this, as now I am out of pocket. Didn't want to leave a bad review, but have been left with no other option of communication.