Liam and Bella
United States
Reviews (2)
While SaleHoo is connected to Shopify, it is actually not connecting to Alibaba since May so when an order comes through, it doesn't automatically process the order. You have to manually submit an order directly on alibaba and ship to your customers yourself. But because Shopify is connected to Salehoo, Shipping Notification emails are disabled. Started off well but ultimately disappointed
Developer reply ·
We would like to express our sincerest apology for the inconvenience this has caused as a result of our open technical ticket. A quick workaround has been provided via email however, our technical team continues to find a permanent resolution for this. It won't be long, and we will surely get in touch once this has been fixed. Rhea, our Customer Success Supervisor, will get in touch via email to continue supporting your online business.
