Paul Barker Music
Hong Kong SAR
Reviews (2)
Basically stopped functioning properly ( No link on checkout page and random emails to customers with download links if they are lucky). Support said they are not continuing to support the app - would be nice to have been told before you upload thousands of digital files. They suggested using a few other 3rd party apps on their store - all of which are more to subscribe too than my actually shopify plan. Appalling and I will be looking at a new platform such as Payhip which looks after its customers way better. They need to do the right thing and fix the very basis problem such as giving customers a doenload link - not rocket science.
App worked as expected - no issues - very good! Had a question about a process which I could not undo and support was very quick to help and solve the issues which I found was in their help site. No problem recommending this. One suggestion would be to add a sale price adjuster to the app.