Twinki-Winki

Just started with this and was able to get immediate customer support via chat from Andy. So my experience so far is very good.

So far so good! I was able to create my email newsletter sign-up page very easily. I tried two other apps but couldn’t get past the page-creation stage. The first, because it was too complicated for what I want. And the second, because the layouts didn’t convince me. I’m so glad I tried Automizely. The creation of my new page is very similar to Shopify’s own page editor (I use Brooklyn theme). So that makes it super easy to add the content in sections and also set the style. When I had a question they helped me right away via the chat. And then sent an email to make sure everything was working the way I want. This app may not give you a ton of design choices like some others, but in my case, this is EXACTLY what I’m looking for. Good design, simple layout, pretty, and functioning. Yay!

I started ordering my product samples from Printful in September 2019. Two months later, I started designing my store on Shopify. And I’m beyond happy with both Printful and Shopify. Now I could talk to you about product quality because it’s great. I could talk to you about their product offering because they continue to add more great products. Or I could talk to you about their printing because their colors are amazing. But what I want to tell you about most is their customer service. My biggest concern about my store customers is their experience with my products. In other words, my customers are my top priority. And Printful (and Shopify) make this possible because of the way they treat me. Being their customer, they treat me like their top priority. This means that when my customer has a problem with a product they bought from me, I know I can count on Printful to support me. I have no doubt that if I was working with a POD fulfillment partner that did not provide such good customer service, I'd be doomed. All this to say that by working with Printful, I can give my customers what they want. Printful stands behind their products, and the Printful team provides the support I need.

So far so good! I was able to use the app right away by simply choosing the products I wanted to bundle together. I was able to customize the add to cart button to match my shop colors. And when I had a question about the button font, I got a reply from Bundler support right away with the problem solved and a screenshot of the solution created for me. Support is tops!

I'm using Seguno to do my email marketing. I'm just getting started with my online shop and I have a lot of questions about how things work. Like when I went through all the Shopify notifications and tried to understand the customer journey when subscribed vs. when not subscribed to my email list. The Seguno support staff was always there to answer my questions. They've helped me get clarity on many of the workings I was confused about. They also keep adding great new features. And I can't wait to grow and be able to take full advantage of all their features by going Premium.