Zevra

We sell fabric by the yard and needed decimal stock quantities. Support enabled the decimal display mode — customers see '14.5 yards available' instead of '14 yards'. Accurate to what's actually on the bolt. Niche requirement that the app handles without any workaround needed.

Deleted a competitor accidentally and lost six months of data. Support restored the monitoring profile and all historical data from backup. They also added a deletion confirmation step to my account. Relieved doesn't cover it — that historical data was part of our competitive analysis presentation.

Needed to temporarily unblock Japan for a popup shop event. Support told me about the scheduled rules feature where I could set start and end dates for any block. Set it up, the block lifted on the exact day, and automatically restored two weeks later. Never had to think about it again. That feature alone saves ongoing admin work.