The Makers Resource Shop
United States
Reviews (3)
There are a few things that feel a bit clunky to me, but as I'm using Tevello more and more, those are getting a little smoother. I'm mostly impressed with how interested they are in actually supporting their users. After a previous 4 star review, Or reached out to see how things could be made better and they took all of my points and responded so kindly with things that could be done to help and to troubleshoot areas that I had missed or needed to be adjusted to work. Seriously. Fantastic support will always get my support right back.
Good in theory, but not quite ready (for me). I've played around with this and the customer-side is not very intuitive. First, upon checkout confirmation, the 'go to subscriber portal' did not take me to the Shopify subscriber portal (I am currently using another app, but had it turned off for this test). Then, once I did get into the portal, I wasn't able to manage anything other than "skip" following deliveries. Now, I am a service-based membership model, so I don't have anything to 'deliver', so for future iterations of this app, I would love to be able to change the 'delivery' title on the listing to a custom title. I also need to be able to have a customer purchase, then the system auto-tag the customer (and transaction, ideally), so that I can properly set up the automations I need to provide them discounts to the shop offers as well as other inclusions. I really would love to utilize a Shopify-native app for my membership, so I won't be getting rid of Shopify Subscriptions yet, but will be watching closely for updates. (Pretty please, Shopify team!)
Developer reply ·
Hi there, Thank you for taking the time to provide us with feedback. We apologize that you ran into issues using Shopify Subscriptions especially in the context of using it for a service-based membership. We’ve shared your feedback internally with our teams. Please continue to reach out to our support teams so we can continue the conversation and assist in solving the issues. Best, Ameya Bongale Product, Shopify Subscriptions